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.: How the CAB works to influence social policy
Unemployment, debt and home repossession are just some of the problems faced by many of the people of Anglesey every day. As job insecurity becomes more widespread and wages or benefits fail to cover the cost of living, more and more people are facing difficulties

Ynys Môn CAB helps people to tackle their problems head on, with advice, information and practical support.

As well as working with clients to sort out their individual problems, the CAB works to change services and policies which are failing.

By talking to our clients, we can find out where improvements could be made to national and local social policy and services.

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Nationally, the CAB Service lobbies MPs and AMs for better legislation, whichever political party is in power. It has achieved change: helping to make services like water and the telephone more affordable for people on low incomes, and getting unemployed people treated more fairly by the benefits system. The Service has also secured changes in employment law to protect people who exercise a statutory right, lsuch as requesting a pay slip, from losing their jobs.

Locally, bureaux have been involved in work such as encouraging council departments to improve the standard letters they use, for instance on council tax and housing benefit. By providing the clearest possible information to the public, a lot of their problems can be avoided. Through their national network, the bureaux share examples of best practice.

The Legal Aid Franchise
The Legal Aid Board (now the Legal Services Commision) has recognised that 'not for profit' organisations such as the CAB as well as Solicitors practices had expertise in fields such as Welfare Benefit and money advice as well as housing, employment and immigration.
As a money saving exercise, and to improve client accessibility tolegal help, these organisations were invited to bid for franch.ises in various fields
Ynys Môn CABs bid was successful and now has a franchise in Money Advice and Welfare Benefits at Holyhead, Llangefni and Amlwch as well as offering a home visit service when needed.
Clients eligible for legal aid help ,i.e. those who fall within a certain financial category can obtain free confidential, impartial and independent advice in money and welfare benefits issues.
Once we have ascertained your eligibility at our open door service you will be referred to the relevant caseworker
- Diana Bradley
Calls are charged at local call rate, additional charges may apply for calls from mobiles