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'I've been a CAB volunteer for five years, I enjoy being an advisor because it is challenging and diverse, and I enjoy working with people'

Ynys Môn CAB currently needs volunteers to provide advice in bureau, the Home Visit Rural Access Project & our new telephone advice service

Most of our advisers are volunteers who work with the support of our full-time paid staff

 
How We Choose Our Advisors
We don't ask for special qualifications because everyone is fully trained by the CAB service. We want people who are good listeners and are open minded. You need to be able to work well with clients and do basic maths. We serve the whole community and so we need people with language skills who understand different local cultures. We welcome people with disabilities.

We look for people who enjoy working in a team - Age needn't matter. If you've just left college, remember we are keen to recruit more young people. Or do you have time to spare for the first time following retirement? Maybe you are unemployed or want to return to work now the children are at school: CAB experience can lead to paid employment.

Training
Training is provided to a high standard over a period of 3 - 6 months. During the latter part of 1999, a new training system which follows NVQ principles came into operation. Trained advisers can now receive a certificate in advisory work. Initial training is at Holyhead or Llangefni, allowing the opportunity to become familiar with our bureau, to get to know the advisers, to find the way around the information system - Do not worry, advisers do not have to remember any facts or figures. The golden rule is LOOK IT UP, the information system is up-dated monthly. Further training on listening and interview skills is given at the local NACAB office and this involves attendance for six days over a period of three weeks.
Commitment
If you join us our minimum commitment requirement is 6 hours per week (holidays are allowed!) which translates to one day or two half days of advice giving per week.
Calls are charged at local call rate, additional charges may apply for calls from mobiles